Terms + conditions
Terms & Conditions
1. Acceptance of Terms
By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use this site or purchase our products.
2. Product Use & Candle Safety
All candles must be used in accordance with the safety instructions provided with the product and on our website. By purchasing our candles, you acknowledge and agree to the following:
Never leave a burning candle unattended.
Keep candles away from children, pets, flammable materials, and drafts.
Always place candles on a stable, heat-resistant surface.
Remove all packaging and trim the wick before burning.
Do not extinguish candles with water or allow debris to enter the wax.
Limitation of Liability: We are not responsible for damage, injury, or loss caused by improper use, misuse, or failure to follow safety instructions. Use of our candles is at your own risk.
3. Product Variations
Our candles may be handmade or produced in small batches. Variations in color, texture, scent strength, or finish are natural and do not constitute defects.
4. Orders & Payments
All orders are subject to acceptance and availability.
An order is not considered accepted until it has been shipped.
We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud or misuse.
Prices and product availability are subject to change without notice.
5. Returns, Refunds & Exchanges
Unused candles in original, unopened packaging may be returned within 14–30 days of delivery (as specified on our Returns Policy page).
Opened or used candles are not eligible for return due to safety and hygiene reasons.
Damaged or defective items must be reported within 48 hours of delivery with photo documentation to be eligible for replacement.
Custom or personalized items are non-refundable and non-returnable.
Shipping costs are non-refundable unless the return is due to our error.
6. Intellectual Property
All content on this website — including text, images, product designs, logos, and branding — is the intellectual property of the company and is protected by copyright and trademark laws.
You may not:
Copy, reproduce, or distribute site content without permissionS
scrape data or use automated tools on the site
Resell our products or use our branding without written consent
Use the site for unlawful or unauthorized purposes
7. Product Accuracy
We strive to display products accurately, but colors, sizing, and appearance may vary depending on your device. We do not guarantee that product descriptions or images are error-free.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.